RT (Request Tracker)
Claude connectorMCP server for RT (Request Tracker) — search tickets, manage queues, add comments and replies, and update ticket fields.
Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.
- Tools
- 17
exposed by this connector
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—Tools
- search_tickets
- get_ticket
- get_ticket_history
- get_transaction
- get_queue
- list_queues
- get_queue_fields
- lookup_user
- get_current_user
- get_ticketsql_grammar
- create_ticket
- update_ticket
- add_comment
- add_reply
- get_ticket_attachments
- get_attachment
- save_attachment
- Made by
- Best Practical Solutions, LLC · Website
- Version
- 0.2.1
- Platforms
- macOS, Windows, Linux
- Download
- 3.4 MB
- Works with
- Claude Desktop
- Added
- March 31, 2026
- More info
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