Brainfish

Connect Claude to Brainfish via MCP to give your team direct access to the knowledge, insights, and AI agents already available in Brainfish.

The Brainfish MCP connector enables Claude to work with Brainfish as a trusted knowledge and customer support intelligence layer. Users can ask product and support questions and receive answers grounded in the knowledge managed within Brainfish, using Brainfish AI agents to understand intent and retrieve the most relevant information.

Teams can also use Claude to help manage and maintain their knowledge in Brainfish, making it easier to find gaps, keep content up to date, and improve the information available to both customers and AI agents.

For customer support and CX teams, the connector provides access to reporting and insights on Brainfish AI support agent performance. Users can explore support trends, understand what customers are asking about, identify areas where the AI is performing well or needs improvement, and surface opportunities to improve knowledge, product experiences, and support outcomes.

With the Brainfish MCP connector, Claude can help users:

• Get accurate answers to product and support questions using Brainfish AI agents
• Search and work with knowledge stored and managed in Brainfish
• Manage, improve, and maintain organizational knowledge
• Analyze Brainfish AI support agent performance
• Explore customer questions, support trends, and knowledge gaps
• Turn Brainfish reporting and insights into actionable recommendations

Brainfish MCP brings your organization’s product knowledge, AI support intelligence, and knowledge management workflows directly into Claude, so teams can find answers, understand performance, and improve customer experiences without switching between tools.