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DeskDay

Claude connectorCommunity

The AI-native PSA for MSPs, now in Claude. Manage tickets, SLAs, time and billing in plain language.

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DeskDay is an AI-native PSA for MSPs and IT teams. It combines a chat-based service desk, time tracking, billing and contracts, and reporting in one platform. The DeskDay connector lets technicians and service managers work on tickets, time and invoices from Claude in plain language, without switching screens.

What you can do

Service desk: find, create, update and close tickets, and apply SLAs SLA monitoring: check SLA status across tickets and review SLA performance Customers and contacts: look up and manage customers, sites and end users Time tracking: log and edit time on tickets and review timesheets Billing: review invoices, update invoice status, record payments and track billing metrics Attachments and automation: add or retrieve ticket files and manage webhooks

Try asking

"Which open tickets are about to breach SLA today?" "Create a ticket for Acme: Outlook not syncing on the front desk PC" "Log 45 minutes on ticket 1234 for the printer fix" "Which invoices for Acme are still unpaid?"

The connector can only reach the signed-in user's MSP tenant. Tools that read data are kept separate from tools that change it, so it's always clear when Claude is about to update your records.

Tools
37

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#3923of 7,29436places down24h382places down7d
#2,495#2,885#3,275#3,665Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Rank by trending score

#2386of 3,07284places up24h198places up7d
#1,811#2,025#2,239#2,453Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Popularity score

5,000024h+937d
4,6094,7164,8234,930Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Trending score

10,000+88424h+5,0177d
3,7227,50711,29215,077Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity2,086th of 4,005 by popularity · 1,284th of 1,642 by trending score
Order by

All 4,049 Productivity connectors

Communication403rd of 775 by popularity · 253rd of 335 by trending score
Order by

All 783 Communication connectors

Data analytics1,530th of 2,740 by popularity · 962nd of 1,228 by trending score
Order by

All 2,778 Data analytics connectors

Financial services550th of 990 by popularity · 372nd of 446 by trending score
Order by

All 998 Financial services connectors

Tools

  • deskday_apply_ticket_sla
  • deskday_close_ticket
  • deskday_create_customer
  • deskday_create_ticket
  • deskday_create_time_entry
  • deskday_create_user
  • deskday_create_webhook
  • deskday_delete_webhook
  • deskday_get_attachment
  • deskday_get_billing_statistics
  • deskday_get_bulk_sla_status
  • deskday_get_customer
  • deskday_get_invoice
  • deskday_get_sla_statistics
  • deskday_get_ticket
  • deskday_get_ticket_sla_status
  • deskday_get_time_entry
  • deskday_get_user
Show all 37
  • deskday_get_webhook
  • deskday_list_customer_sites
  • deskday_list_customers
  • deskday_list_invoices
  • deskday_list_reference
  • deskday_list_ticket_attachments
  • deskday_list_tickets
  • deskday_list_time_entries
  • deskday_list_users
  • deskday_list_webhooks
  • deskday_ping
  • deskday_record_invoice_payment
  • deskday_update_customer
  • deskday_update_invoice_status
  • deskday_update_ticket
  • deskday_update_time_entry
  • deskday_update_user
  • deskday_update_webhook
  • deskday_upload_attachment
Categories
Made by
DeskDay · Website
Sign-in
Required
Connector URL
https://mcp.deskday.ai/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
September 25, 2026
More info
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