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Freshservice

Claude connectorPartner — verified

Manage tickets, assets, changes, and IT requests

View in Claude directory

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Tools
35

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#176of 7,294024h468places up7d
#127#274#421#568#715Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Rank by trending score

#529of 3,0722places down24h2,167places up7d
#266#974#1,682#2,390Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Popularity score

15,948−724h+3,6477d
11,93613,03314,13015,227Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Trending score

33,534−9824h+30,2757d
1509,47818,80628,134Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

In its category

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity97th of 4,005 by popularity · 297th of 1,642 by trending score
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Also on other marketplaces

Tools

  • fetchSolutionCategories
  • fetchSolutionCategory
  • updateSolutionArticle
  • createOnboardingRequest
  • fetchOnboardingRequests
  • fetchOnboardingRequestForm
  • createOffboardingRequest
  • fetchOffboardingRequestTickets
  • placeRequestServiceCatalogItem
  • fetchServiceCatalogItemSearch
  • fetchServiceCatalogCategories
  • fetchOffboardingRequests
  • fetchSolutionArticles
  • createSolutionArticle
  • fetchSolutionArticleSearch
  • fetchServiceCatalogItem
  • fetchServiceCatalogItems
  • createTicket
Show all 35
  • fetchTicket
  • updateTicket
  • fetchTickets
  • fetchAgent
  • fetchAgents
  • fetchAssets
  • createAsset
  • fetchAsset
  • updateAsset
  • createTicketNote
  • fetchSolutionFolder
  • fetchSolutionArticle
  • fetchRequesters
  • fetchRequester
  • fetchWorkspaces
  • fetchSolutionFolders
  • createSolutionFolder
Categories
Made by
Freshworks · Website
Sign-in
Required
Transport
Streamable HTTP
Permissions
Read + Write
Works with
Claude, Claude API, Claude Desktop
Acts on
Tickets & tasks
Department
IT & security
Added
June 17, 2026
More info
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