Gorgias MCP
Claude connectorCommunityAudit, improve, and act on your Gorgias helpdesk
Gorgias is the AI-powered customer experience platform for ecommerce brands. This connector gives your AI assistant secure, OAuth-based access to your Gorgias account so you can audit your setup, pull voice-of-customer insights, and take real helpdesk actions from chat.
What you can do:
Tickets: search and read tickets with full message history, reply to customers, post internal notes, update status and priority, and add tags. Macros and rules: find stale or duplicate macros, create and update macros, apply them to tickets, and manage automation rules. AI Agent: audit and tune your AI Agent — tone of voice, handover topics, support actions (including creating new ones from templates), channel enablement — and preview replies safely in test mode before going live. Knowledge: review, draft, and publish Help Center guidance that powers your AI Agent. Customers and team: look up customer profiles and review your agent roster. Insights: query your helpdesk data to surface contact-reason trends, frustration patterns, return reasons, and CSAT drivers.
How it works: sign in with your Gorgias credentials through the standard browser OAuth flow — no API keys to copy. All calls run against your own Gorgias account, as your Gorgias user. Have your Gorgias subdomain (the part before .gorgias.com) handy when you connect.
Available on all Gorgias Helpdesk plans.
- Tools
- 88
exposed by this connector
Movement
From our daily snapshots over the last 30 days.
Rank by popularity
Rank by trending score
Popularity score
Trending score
In its categories
How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.
Data analytics75th of 2,740 by popularity · 165th of 1,228 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 73 | 13,947 | 17,962 #529 | 21places down | |
| 74 | 13,936 | 26,343 #280 | 3places down | |
| 75 | 13,921 | 35,491 #165 | 9places down | |
| 76 | 13,907 | 17,048 #571 | 11places up | |
| 77 | 13,896 | 14,690 #715 | 36places down |
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 163 | 35,726 | 13,365 #97 | 30places down | |
| 164 | 35,614 | 18,593 #5 | 106places down | |
| 165 | 35,491 | 13,921 #75 | 63places down | |
| 166 | 35,458 | 12,837 #126 | 73places down | |
| 167 | 35,444 | 6,833 #1007 | 63places down |
Developer tools48th of 1,310 by popularity · 93rd of 543 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 46 | 13,928 | 19,287 #210 | 11places down | |
| 47 | 13,925 | 37,775 #77 | 10places down | |
| 48 | 13,921 | 35,491 #93 | 9places down | |
| 49 | 13,757 | 24,277 #157 | 13places down | |
| 50 | 13,627 | 29,903 #116 | 1places up |
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 91 | 35,753 | 8,577 #288 | 119places down | |
| 92 | 35,725 | 18,084 #8 | 62places down | |
| 93 | 35,491 | 13,921 #48 | 63places down | |
| 94 | 35,253 | 7,629 #386 | 461places up | |
| 95 | 34,908 | 8,006 #342 | 432places down |
Productivity225th of 4,005 by popularity · 255th of 1,642 by trending score
| # | Connector | Popularity | Trending | 7d |
|---|---|---|---|---|
| 223 | 13,927 | 22,043 #593 | 32places down | |
| 224 | 13,925 | 37,775 #216 | 10places down | |
| 225 | 13,921 | 35,491 #255 | 9places down | |
| 226 | 13,920 | 77,872 #49 | 36places up | |
| 227 | 13,907 | 17,048 #819 | 11places up |
| # | Connector | Trending | Popularity | 7d |
|---|---|---|---|---|
| 253 | 35,519 | 7,000 #1373 | 30places down | |
| 254 | 35,509 | 6,768 #1440 | 271places down | |
| 255 | 35,491 | 13,921 #225 | 63places down | |
| 256 | 35,472 | 17,922 #41 | 85places down | |
| 257 | 35,458 | 12,837 #303 | 73places down |
Also on other marketplaces
Tools
- add_internal_note
- add_tags
- ai_agent_setup_completion
- apply_macro
- archive_macro
- convert_to_advanced_view
- create_action_from_template
- create_draft_guidance
- create_draft_skill
- create_help_center_article
- create_macro
- create_message
- create_rule
- create_support_action
- create_ticket
- disable_guidance
- disable_rule
- disable_support_action
Show all 88Show fewer
- discard_draft_guidance
- discard_help_center_article_draft
- enable_ai_agent_on_channel
- enable_rule
- enable_support_action
- escalate_ticket
- get_action_template
- get_agent_configuration
- get_current_user
- get_custom_field
- get_customer
- get_gaia_instructions
- get_guidance
- get_help_center_article
- get_instruction
- get_job
- get_macro
- get_product_custom_info
- get_reporting_stats
- get_reporting_stats_schema
- get_rule
- get_skill
- get_support_action
- get_table_metadata
- get_tables
- get_ticket
- list_action_templates
- list_agent_configurations
- list_custom_fields
- list_customers
- list_guidance_templates
- list_guidances
- list_help_center_articles
- list_help_center_categories
- list_help_centers
- list_integrations
- list_intents
- list_macros
- list_metric_cards
- list_product_metafield_definitions
- list_rules
- list_skills
- list_support_actions
- list_tags
- list_teams
- list_tickets
- list_users
- pin_metafield_definition
- preview_ai_agent
- preview_tone_of_voice
- publish_guidance
- publish_help_center_article
- publish_skill
- query
- reply_and_close
- search_products
- search_tickets
- set_product_custom_info
- snooze_ticket
- unarchive_macro
- unpublish_help_center_article
- update_draft_guidance
- update_draft_skill
- update_excluded_handover_topics
- update_help_center_article
- update_macro
- update_rule
- update_support_action
- update_ticket
- update_tone_of_voice
- Sign-in
- Required
- Connector URL
- https://mcp.gorgias.com/mcp
- Transport
- Streamable HTTP
- Works with
- Claude, Claude API, Claude Code, Claude Desktop
- Acts on
- Tickets & tasks, AI models & agents, Contacts & leads, Email & messages
- Department
- Customer support
- Industry
- Retail & e-commerce
- Added
- July 31, 2026
- More info
- Sponsorship
- Promote this connector