InSkill

InSkill is the industrial expertise platform for complex products and machines. OEMs and industrial sites use InSkill to package their institutional knowledge — manuals, service bulletins, schematics, SOPs, and the know-how of their most experienced technicians — into AI copilots that answer questions, diagnose issues, and guide procedures in the flow of work. The InSkill connector brings those copilots, and the platform that manages them, into Claude. From a conversation, you can:

• Ask a copilot about a specific product or machine and get answers grounded in your organization's own validated expertise: troubleshooting, parts identification, procedures, and specifications. When a serial number is registered as an asset, answers reflect that unit's configuration.
• Manage the expertise itself: create and update copilots, resources, diagnostic and inspection tasks and their steps, assets, and the data dictionary that aligns expertise to specific models and configurations.
• Administer your instance: manage users, review copilot sessions and feedback, and escalate sessions that need an expert's attention.

Every call runs as the signed-in InSkill user and inherits that user's role permissions. Each customer's expertise lives in its own governed instance, never pooled and never public. Delete operations are not exposed. InSkill is SOC 2 Type II and GDPR compliant and in production across 43 OEM brands and 5,000+ industrial sites. Requires an InSkill account. Start free at inskill.ai.