InsertChat - AI Receptionist

InsertChat is the AI receptionist, AI phone agent, and AI chatbot for growing businesses. It answers phone calls, website chats, WhatsApp, email, and SMS around the clock with your business knowledge, captures leads, and hands conversations to your team in one shared inbox.

Use InsertChat in ChatGPT to run your front desk without switching apps:

• See what needs you: a front desk brief across your assistants with urgent, unassigned, waiting, and needs-you conversations.
• Review AI receptionist calls and AI chatbot conversations, get summaries, and prepare callback briefs or reply drafts that you send yourself.
• Find leads and customer contacts, read their inquiries, and open related conversations.
• Train your AI chatbot: check knowledge sources and training status, spot the questions customers ask, and add an FAQ, services, or opening-hours page.
• Track results with monthly conversation, resolution, contact, satisfaction, and credit reports.
• Open your full InsertChat workspace in ChatGPT and move between your inbox, contacts, knowledge, and reports.

Guided workflows cover AI receptionist call reviews, AI chatbot knowledge checks, and front desk handovers.

An InsertChat account and connected workspace are required. Contacts require an owner or admin; reports also require analytics access. ChatGPT prepares drafts for you to review and send; it does not message customers, place calls, book appointments, publish assistants, or change phone routing. Adding a URL imports one page, uses one credit and one source slot, and does not crawl the website. Setup and training checks do not verify every channel or prove a phone line or website widget is live. Workspace navigation and reply-box drafts depend on host support; otherwise use the result cards and drafts in chat.