SuperBot

Turn your SuperBot support conversations into clear, source-linked insights. Search customer questions, read transcripts, see trending topics and support volume with CSAT, find the questions your AI couldn't answer, review your knowledge sources and captured leads, and identify conversations that need attention. With your approval and write permission, add a trained answer for future visitor conversations.

Works with the SuperBot workspace you authorize. Ten read-only tools and one separate, additive training tool, with paging for large workspaces. No refunds, campaigns, billing changes, customer messages, or access to other workspaces. Open or pending conversations are triage candidates, not proof of an AI failure. Long transcripts are bounded and include a link to the complete conversation.

Requires a SuperBot account and support data in the connected workspace. This is a merchant/team connector, not a replacement for the shopper-facing chat widget.