ReveLumi

ReveLumi runs customer research over WhatsApp and the web: an AI interviewer holds qualitative interviews and NPS or CSAT surveys with your own customers, and ReveLumi turns the answers into reports.

This connector lets Claude read the research your ReveLumi account can see, register participants and send research invitations:

• List your researches (qualitative interviews, NPS and CSAT surveys) across the organizations you belong to.
• Get a research report. For NPS and CSAT: score, distribution, drivers (themes) and an AI summary for any date window, the last 90 days by default. For qualitative research: the full research report.
• List the interviews behind a score band, a specific score or a driver, with the participant's quote.
• Read a full interview transcript, including transcribed audio messages.
• Register or update people in your organization's participant directory (name, e-mail, WhatsApp, language, attributes) from a spreadsheet, a CRM or a list you paste.
• Send a research invitation to the people you name by phone, e-mail or name.

Invitations start with a preview: who will receive it, on which channel, and who is left out and why (for example, two people with the same name); the send only runs with the confirmation code that preview issued. Registering people writes directly, up to 200 per call, and reports each row: created, updated with the values that changed, or invalid with the reason; an optional preview simulates the same write.

Ask things like "How did our NPS change over the last 90 days?", "Open the full interview behind this quote." or "Send the customer survey to these 30 people from my spreadsheet."

Reports and transcripts keep the language the research ran in (often Portuguese); Claude can translate or summarize them. Access follows the same organization permissions as the ReveLumi website. Requires a ReveLumi account with a verified WhatsApp number.