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SparrowDesk

Claude connectorCommunity

Support and Manage SparrowDesk customer support conversations in Claude

View in Claude directory

SparrowDesk is a helpdesk your team runs itself — email, chat, and tickets in one place, with AI built in.

This connector puts your helpdesk in Claude. Ask for the tickets that came in overnight, and Claude reads them. Ask what a customer has written before, and Claude pulls their history. Draft a reply, create the ticket, bump the priority, write the help center article: you say what you want, Claude does the typing.

What you can do:

  • Read and search conversations, with replies and internal notes inlined
  • Filter by status, priority, assignee, team, brand, or requester
  • Create tickets, reply to customers, add internal notes, update status and

assignment

  • Look up contacts and companies, create them, keep their details current
  • Read, write, and publish Knowledge Base articles and collections
  • List team members, tags, and custom conversation fields

You stay in control. Claude asks before anything writes, replies, or deletes. Reads run without a prompt, so asking about your queue stays quick.

Sign in with OAuth using your existing SparrowDesk account — there are no API keys to manage. Claude sees only what your account's permissions allow, and every action is recorded against your user in SparrowDesk.

Requires a SparrowDesk account. Setup and tool reference: developer.sparrowdesk.com/mcp

Tools
36

exposed by this connector

Movement

From our daily snapshots over the last 30 days.

Rank by popularity

#2746of 7,29448places down24h267places down7d
#2,239#2,378#2,517#2,656Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Rank by trending score

#3020of 3,07222places down24h412places down7d
#2,327#2,516#2,705#2,894#3,083Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Popularity score

6,768−2624h+137d
6,7226,7426,7626,782Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

Trending score

3,231024h−1,3637d
2,0395,6189,19712,776Sep 27Oct 3Oct 9Oct 15Oct 21Oct 26

In its categories

How this connector compares with others in the same category. Positions are counted within the category, not across the whole directory.

Productivity1,443rd of 4,005 by popularity · 1,613th of 1,642 by trending score
Order by

All 4,049 Productivity connectors

Communication280th of 775 by popularity · 328th of 335 by trending score
Order by

All 783 Communication connectors

Tools

  • add_conversation_reply
  • archive_article
  • bulk_create_contacts
  • create_article
  • create_collection
  • create_company
  • create_contact
  • create_conversation
  • create_conversation_field
  • delete_contact
  • delete_conversation
  • get_article
  • get_bulk_job_status
  • get_collection
  • get_company
  • get_contact
  • get_conversation
  • get_conversation_field
Show all 36
  • get_me
  • list_articles
  • list_collections
  • list_companies
  • list_contact_fields
  • list_contacts
  • list_conversation_fields
  • list_conversation_replies
  • list_conversations
  • list_conversations_with_replies
  • list_helpcenters
  • list_members
  • list_tags
  • update_article
  • update_company
  • update_contact
  • update_conversation
  • update_conversation_field
Categories
Made by
SparrowDesk · Website
Sign-in
Required
Connector URL
https://mcp.sparrowdesk.com/mcp
Transport
Streamable HTTP
Works with
Claude, Claude API, Claude Code, Claude Desktop
Added
October 7, 2026
More info
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