Universo Startup

Universo Startup is an all-in-one management platform for small and medium businesses in Brazil: CRM and sales pipeline, strategic planning (SWOT, Business Model Canvas, OKRs, competitor analysis), marketing, Instagram, WhatsApp, email/SMS campaigns, customer success, AI agents, projects and a company knowledge base.

This connector lets Claude work with that data on the user's behalf:

• Find anything across every module at once (customers, deals, documents, campaigns).
• Answer business questions with real totals: revenue by month, deals per stage, leads by source.
• Read and update records: create contacts, move deals, log tasks, update OKRs and project tasks.
• Send an existing email, WhatsApp or SMS campaign in two steps: Claude first shows recipients and credit cost, and only sends after the user confirms.
• Delete safely: deleted items go to a trash and can be restored for 30 days.

Built for safety:

• OAuth 2.1 sign-in. The user chooses which workspaces, what level of access (read only, edit, send, delete) and for how long.
• Every call respects the user's existing role permissions; workspace admins can cap or disable AI access, and sending or deleting is off by default.
• Each resource exposes an allowlist of fields; secrets and credentials are never returned.
• Every call is authorized server-side and logged for audit.